Privacy Policy

Breakout Ventures ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI workflow automation services, custom software development solutions, and visit our website at breakoutventures.tech.

By using our services or website, you consent to the practices described in this Privacy Policy.

2.1 Personal Information

We may collect the following types of personal information:

Contact Information:

• Name, email address, phone number
• Company name and job title
• Business address and billing information

Account Information:

• Login credentials and account preferences
• Profile information and user settings

Business Information:

• Project requirements and specifications
• Business processes and workflow data
• Technical requirements and system configurations

2.2 Technical Information

Website Usage Data:

• IP address, browser type, and device information
• Pages visited, time spent, and navigation patterns
• Cookies and similar tracking technologies

AI System Data:

• Data inputs provided to our AI systems
• Automated workflow configurations
• System performance and usage analytics
• Error logs and diagnostic information

2.3 Client Project Data

When providing custom software development and AI automation services, we may process:

• Business data and documents shared for project development
• Workflow processes and operational information
• Integration of data from third-party systems
• Testing and quality assurance data

We use your information for the following purposes:

3.1 Service Delivery

• Providing AI workflow automation solutions across customer support, sales, finance, and operations
• Developing intelligent assistants for websites, support teams, and internal knowledge management
• Building custom applications, including customer portals, scheduling systems, and compliance tools
• Creating data platforms for customer insights, analytics, and business intelligence
• Software consulting, including architecture reviews, security assessments, and team training
• System integration and deployment across various business platforms
• Technical support and maintenance

3.2 Business Operations

• Processing payments and managing accounts
• Communicating about projects and services
• Improving our services and developing new features
• Legal compliance and contract enforcement

3.3 AI and Machine Learning

• Training and improving our AI models
• Developing automation workflows
• Analysing system performance and optimisation
• Creating anonymised datasets for research and development

3.4 Marketing and Communications

• Sending service updates and notifications
• Providing relevant content and resources
• Conducting customer satisfaction surveys
• Marketing our services (with your consent)

4.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties.

4.2 Authorised Disclosures

We may share your information in the following circumstances:

Service Providers:

• Cloud hosting and infrastructure providers
• Third-party development tools and platforms
• Payment processors and billing services
• Analytics and monitoring services

Legal Requirements:

• Compliance with applicable laws and regulations
• Response to legal processes and government requests
• Protection of our rights and interests
• Prevention of fraud and security threats

Business Transfers:

• In connection with mergers, acquisitions, or asset sales
• During corporate restructuring or bankruptcy proceedings

4.3 Client Data Protections

For custom software development projects:

• Client data remains the property of the client
• We implement strict access controls and confidentiality measures
• Data is processed only as necessary for project completion
• Secure deletion of project data upon completion (unless retention is required)

5.1 Security Measures

We implement industry-standard security measures, including:

• Encryption of data in transit and at rest
• Multi-factor authentication and access controls
• Regular security audits and vulnerability assessments
• Employee security training and background checks

5.2 AI System Security

• Secure model training and deployment environments
• Data anonymisation and pseudonymization techniques
• Isolated processing environments for client data
• Regular model security assessments

5.3 Incident Response

• Comprehensive incident response procedures
• Prompt notification of security breaches
• Coordination with law enforcement when necessary
• Post-incident analysis and improvement measures

6.1 Retention Periods

• Account Information: Retained for the duration of the business relationship plus 7 years
• Project Data: Retained as specified in client agreements or deleted upon project completion
• Website Analytics: Retained for 2 years
• AI Training Data: Anonymised data may be retained indefinitely for model improvement

6.2 Deletion Requests

You may request deletion of your personal information, subject to:

• Legal and regulatory requirements
• Legitimate business needs
• Technical feasibility constraints

7.1 Access and Portability

• Request access to your personal information
• Obtain copies of your data in a portable format
• Receive information about how your data is processed

7.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your account and preference settings
• Modify consent preferences

7.3 Restriction and Objection

• Restrict specific uses of your information
• Object to processing based on legitimate interests
• Opt-out of marketing communications

7.4 Withdrawal of Consent

• Withdraw consent for data processing where applicable
• Modify AI system permissions and data sharing preferences

If you are located outside the jurisdiction where our servers are located, your information may be transferred internationally. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification under recognised frameworks

Our services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from individuals under the age of 18.

10.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Performance Cookies: Monitor system performance and optimisation
• Marketing Cookies: Used for relevant advertising (with consent)

10.2 Cookie Management

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the website's functionality.

Our website may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to third-party practices. We encourage you to review the privacy policies of any third-party services you use.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications for service users

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please get in touch with us:

Breakout Ventures
Privacy Officer
Email: info@breakoutventures.tech
Phone: +44 (737)-514-0862

This Privacy Policy is designed to comply with applicable privacy laws, including:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• UK Data Protection Act 2018
• Other applicable local privacy laws